Privacy Policy

1. Information We Collect

We aim to collect only information that is reasonably relevant to responding to enquiries and operating our website. Depending on how you interact with us, this may include:

• Information you provide: such as your name, phone number, and the details you include when you call, send a WhatsApp message, or submit an enquiry.
• Appointment enquiry details: such as the service you ask about, preferred session duration, and preferred visit time.
• Basic technical information: such as browser type, device information, pages visited, and approximate usage data that may be collected by website hosting or analytics tools, if enabled.

Please do not send payment card details, passwords, or other sensitive personal information through general enquiry channels.

2. How We Use Information

Information may be used to respond to your questions, provide service and price information, discuss appointment requests, improve website usability, maintain website security, and meet applicable legal obligations. We do not state that an enquiry is a confirmed appointment unless that confirmation is communicated to you directly.

3. Cookies and Analytics

Our website or its hosting and embedded services may use cookies or similar technologies to support basic site functions, understand website performance, or remember preferences. The cookies in use depend on the tools currently installed on the website. You can manage cookies through your browser settings; disabling some cookies may affect certain site features.

If analytics, advertising, or other tracking tools are added to the website, this policy should be updated to identify them and explain their use where required.

4. Sharing Information

We do not sell personal information to third parties. Information may be processed by service providers that help operate the website or communication services, such as hosting providers, website tools, or messaging platforms, where relevant to your interaction. We may also disclose information when required by law or when reasonably necessary to protect the website, our rights, or others’ safety.

When you choose to contact us through WhatsApp, make a phone call, or use an external map service, that service may process information under its own privacy policy and terms.

5. Data Security

We take reasonable steps intended to protect information handled through our website and communication channels. However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure. Please use care when sharing information online.

6. Data Retention

We keep enquiry information only for as long as reasonably needed to respond, manage relevant business records, resolve issues, or meet legal requirements. Actual retention periods may vary depending on the type of information and the circumstances.

7. Your Choices and Requests

You may choose what information to include in an enquiry. If you want to ask about personal information you have shared with us, or request a correction where appropriate, contact us using the details below. We will review requests in line with applicable law and any legitimate record-keeping requirements.

8. Third-Party Links and Services

Our website may link to services such as WhatsApp or Google Maps for communication and directions. We do not control the privacy practices of external services. Please review the relevant provider’s privacy information before using those services.

9. Children’s Privacy

This website is intended for a general audience seeking information about spa services. Please do not submit personal information about a child through the website unless you are legally authorised to do so and it is appropriate for the enquiry.

10. Changes to This Privacy Policy

We may update this policy when our website, communication methods, or legal obligations change. The updated version will be posted on this page with a revised “Last updated” date. Please review this page periodically.

11. Contact Spa in Uttara

If you have a question about this Privacy Policy or the information you have shared with us, please contact us:

This policy is general website information and should be reviewed against the actual tools, data practices, and legal requirements that apply to your business before publication.